ESP PUBLISHERS LLC
What is On-Demand Printing?
We print our workbooks & textbooks using only the highest quality paper and 12 point UV coated color covers. Printing has changed dramatically over the years, and digital on-demand printing is the accepted norm today. On-Demand machines can produce a book quickly using short runs with outstanding results, and can equal the quality level of any large offset print job. The finished product is clean, bright, and will last.
When you place an order with us, we digitally print each workbook or textbook on-demand the following work day. There is no long term warehouse storage period, and your book is truly “brand new” on arrival.
Orders may be placed online at any time, day or night, from anywhere in the world. Our secure website, with its advanced Add to Cart features and Subpages, is designed to help you, the educator, select the book(s) that you need to complete your academic endeavors. We sell a large inventory of titles in all grade levels and subject areas.
We exclusively use Paypal Pro to process all transactions safely & securely. All major credit cards and currencies are accepted and verified at checkout.
If you prefer to send us a Cashier’s Check or Money Order for your payment, please Contact Us for correct shipping charges and sales taxes, if applicable.
OPEN ACCOUNT BILLING is available for all Public Schools and Government Institutions that issue payment via public funds. A Purchase Order is required from your local Board of Education and must include a Purchase Order Number and signatures from a Principal and/or School Board Member. Payment Terms are Net 30 days from receipt of merchandise for the full invoiced amount of the order. If you are a Private School, please Contact Us to discuss your order placement options.
All orders are shipped by USPS Priority Mail Medium Flat Rate Box and will arrive in 2-3 business days to most domestic locations and 6-10 days to most international locations.
You will be notified immediately when your completed order has been shipped. A Shipping Confirmation e-mail will be sent directly to you by the USPS, which contains the total number of boxes in your order and the Delivery Confirmation Tracking Numbers.
Tracking is available 24/7 at www.usps.com or feel free to use our USPS Order Tracker, which is located on our Home Page.
Other methods of shipping (Ex. Truck Line, UPS, FedEx) can be arranged depending on the size of the order and the final destination of delivery.
ESP Publishers guarantees that all of our workbooks & textbooks will be of the highest quality standards. If you are not satisfied with the product you purchased from us, we will be happy to give you a refund.
All books must be brand new, reusable, and returned to us within 30 days of receiving shipment. Used merchandise with torn or missing pages, writing, and/or binding damage cannot be refunded. Please make sure your package is prepaid, as we are unable to accept C.O.D. returns. Once your return is received and inspected by our staff (usually within 72 hours of receipt), we will process your refund, and automatically apply a credit to your credit card or original method of payment within 7 business days. Please note that depending on your credit card company, it may take 1 billing cycle after your credit is applied for it to post to your account.
Unfortunately, we cannot refund your original shipping charges.
A confirmation e-mail will be sent upon completion of the return process.
If you purchased our books in a retail store, please take them back to the store you bought them in.
If you purchased our books through an online distributor or other source, please contact the distributor regarding their return policies.
If you purchased our books in OUR online store, we will take care of all returns.
Package your item(s) securely and ship them to ESP Publishers using the address listed below:
ESP PUBLISHERS LLC
1600 ALDEN RD APT 335
ORLANDO, FL. 32803-1950
We do not sell or rent any personal information about you to a third party.
ESP Publishers LLC has certain Copyright and/or Trademark protections. No unauthorized use without permission.